Shopify Plus Project Scope of Work Template

Assemble a Plus scope in Google Docs

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Shopify Plus project scope of work template (for agencies)

Shopify Plus projects are still repeatable—but the edge cases show up more often.

Compared to a standard Shopify build, Plus scopes more frequently include:

  • multi-market complexity (currencies, languages, domains)
  • B2B / wholesale requirements
  • deeper integrations and operational constraints (ERP/WMS/3PL)
  • stricter QA and launch expectations
  • checkout extensibility workstreams that deserve their own scope lines

If your scope document doesn’t reflect those dimensions explicitly, delivery will discover them mid-project—and your estimate will be wrong.

Below is a copy/paste Shopify Plus scope template you can use in Google Docs.

If you want the scope to assemble from inputs (markets count, B2B yes/no, integration complexity, checkout workstreams), RuleDox can generate a near-complete Plus scope draft inside Google Docs.

Assemble a Plus scope in Google Docs → https://ruledox.app/live-demo


Who this template is for

  • Shopify agencies delivering Shopify Plus projects
  • Teams scoping multi-market, B2B, and integration-heavy builds
  • Agencies that want scoping to be delegable without missing critical workstreams

Who it’s not for

  • Small DTC stores with minimal integrations and single-market requirements (use the standard store build scope)

TL;DR (what makes Plus scoping different)

Plus projects aren’t “bigger.” They’re more conditional.

A strong Plus scope makes these explicit:

  1. markets configuration (and domain strategy)
  2. B2B model (if any) and pricing/terms rules
  3. integrations and data workflows
  4. checkout extensibility workstreams (if any)
  5. QA/launch plan and acceptance
  6. post-launch support and change rules

Copy/paste: Shopify Plus scope of work (Google Docs)

How to use: Copy this section into your scope doc. Delete what you don’t offer. Replace bracketed fields.

1) Project overview

Client: [Client name]

Project: Shopify Plus implementation

Store model: [DTC / B2B / Hybrid]

Primary objective: [e.g., launch multi-market Plus store with B2B ordering and ERP integration]

Success criteria:

  • storefront launches on agreed domains/markets
  • key purchase flows work end-to-end
  • integrations pass agreed workflows
  • acceptance criteria signed off

2) Discovery & solution design

Plus projects need early constraint mapping.

Discovery includes:

  • workshops or async discovery to confirm requirements and priorities
  • integration/workflow mapping (what systems, what must sync)
  • risk register (edge cases + mitigations)

Outputs:

  • confirmed scope inputs + assumptions
  • implementation plan (high-level)

3) Storefront/theme work

Define theme approach:

  • [custom theme build] OR [theme selection + customization]

Deliverables may include:

  • template implementation: [list templates]
  • component/section build list: [list]
  • responsive behavior
  • accessibility hygiene targets (if required)

4) Markets configuration (multi-market)

Define the markets model explicitly.

Markets in scope:

  • of markets: [N]

  • currencies: [list]
  • languages: [list]
  • domain strategy: [subfolders / subdomains / separate domains]

Deliverables include:

  • Shopify Markets configuration per defined model
  • translation workflow definition (client vs agency responsibility)
  • market-specific price/shipping/tax rule configuration (per client-provided policy)

5) B2B / wholesale (if applicable)

If B2B is in scope, define:

  • customer model (companies, buyers, roles)
  • pricing model (tiered/negotiated/MOQ)
  • payment terms (card vs net terms)
  • catalog visibility rules

Deliverables include:

  • B2B configuration per defined rules
  • role-based acceptance scenarios

6) Integrations (ERP/WMS/3PL/accounting)

Integrations must be named to be in scope.

In-scope integrations:

  • [System #1] — workflows, entities, what “done” means
  • [System #2]

Deliverables include:

  • data mapping (entities + key fields)
  • workflow mapping (happy path + edge cases)
  • testing plan and validation

7) Checkout extensibility (scope separately)

Don’t bury checkout work under “theme work.”

If included, define:

  • Checkout UI extensions: [yes/no]
  • Payment customization: [yes/no]
  • Post-purchase flows: [yes/no]

Deliverables include:

  • build/configuration of specified checkout workstreams
  • QA scenarios covering affected flows

8) QA plan + acceptance

Plus projects should define QA as a workstream.

Agency QA includes:

  • cross-browser and responsive checks
  • end-to-end checkout testing per markets
  • integration workflow testing per scenarios
  • role-based B2B testing (if applicable)

Client acceptance includes:

  • approve content and policy accuracy
  • confirm tax/shipping rules match business requirements
  • sign off on go-live readiness

9) Launch plan (cutover)

Define:

  • go-live checklist
  • DNS cutover responsibilities
  • freeze windows
  • rollback criteria

10) Post-launch support window

  • support window: [e.g., 3–10 business days]
  • what is included vs what is new scope

11) Out of scope (exclusions)

Unless explicitly listed in scope:

  • copywriting/photography
  • SEO growth work (link building/content strategy)
  • custom app development beyond specified checkout work
  • undefined integrations or additional markets
  • performance guarantees
  • legal/tax compliance advice (configuration is not advice)

12) Assumptions

  • client provides access (Shopify, domains/DNS, apps)
  • client provides approvals within [X] business days
  • client provides final policy decisions (pricing, terms, tax/shipping rules)

13) Change request triggers

A change request is triggered by:

  • additional markets/languages/currencies
  • new integrations/apps
  • changes to B2B model or pricing rules
  • expanding checkout extensibility workstreams
  • new templates/components beyond the list

Variables (inputs) that change a Shopify Plus scope

  1. number of markets/languages/currencies
  2. domain strategy complexity
  3. B2B / wholesale yes/no + model
  4. integration count + workflow complexity
  5. catalog size + variant complexity
  6. checkout extensibility scope
  7. timeline constraints and launch windows
  8. acceptance/QA standard

Common Shopify Plus scoping mistakes

Mistake 1: Treating Plus as “just a bigger store build”

Fix: scope Plus-specific workstreams separately (markets, B2B, checkout extensibility, integrations, QA).

Mistake 2: Underestimating multi-market complexity

Fix: specify markets count, languages, currencies, domain strategy, and translation responsibilities.

Mistake 3: Bundling checkout work into “theme”

Fix: checkout extensibility has its own build + QA effort. Scope it clearly.


How RuleDox helps

Plus scopes are full of conditionals. RuleDox assembles the correct sections inside Google Docs from inputs (markets, B2B, integrations, checkout workstreams), so:

  • nothing is missed
  • scoping can be delegated
  • hours/pricing logic (if you use it) stays consistent

Assemble a Plus scope in Google Docs → https://ruledox.app/live-demo


FAQ

Should every Plus project include checkout extensibility?

No. Only scope checkout extensibility when there is a clear requirement. If it’s “maybe later,” keep it out of scope and define it as a future change request.

How do you price multi-market complexity?

By scoping it as real work: market count, translation workflow, domain strategy, QA per market, and operational constraints.

Related links

Assemble a Plus scope in Google Docs
Assemble a Plus scope in Google Docs

No sign-up required · 2 minutes · Real Google Doc